Privacy policy
Effective date: January 1, 2025 | Last updated: January 1, 2025
PARALLEL GROUP LLC ("we," "us," or "our") is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at the-parallel-group.com or interact with our services.
1. Information we collect
Personal information you provide
When you contact us through our website, request information about our services, or otherwise engage with us, we may collect the following categories of personal information:
- Name (first and last)
- Email address
- Mobile phone number
- Company or business name
- Information about your financial objectives or project details that you voluntarily provide
Information collected automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages viewed, time spent on pages, and referring URLs
- Device identifiers
2. How we use your information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate with you about our services
- To send marketing and promotional SMS/MMS messages if you have expressly consented to receive them
- To improve and optimize our website and services
- To comply with legal and regulatory obligations
- To protect our rights and prevent fraud or misuse
3. SMS/MMS messaging
If you opt in to receive SMS/MMS messages from PARALLEL GROUP LLC, the following terms apply:
- Messages are sent using an automated telephone dialing system (ATDS) and may include marketing, promotional, and informational content about our financial products and services.
- Message frequency varies. You may receive up to 4 messages per month.
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message. Upon receipt of your STOP request, we will send a single confirmation message and no further messages will be sent.
- For assistance, reply HELP to any message or contact us at martaneze@the-parallel-group.com.
- Consent to receive SMS/MMS messages is NOT a condition of purchase of any goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
4. Information sharing and disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep such information confidential.
- Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of rights: We may disclose information to protect the safety, rights, or property of PARALLEL GROUP LLC, our clients, or others.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your rights and choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us at martaneze@the-parallel-group.com.
8. Cookies and tracking technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You may control cookies through your browser settings, though disabling cookies may affect website functionality.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically.
12. Contact us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
PARALLEL GROUP LLC
122 S Michigan Ave, Suite 1390
Chicago, IL 60603
martaneze@the-parallel-group.com